Privacy Policy

Last Updated: 9 August 2026

SWASS (“SWASS”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect information when you visit swass.in, contact us, submit an enquiry, or book a consultation through our website.

By using our website or submitting your information to us, you agree to the practices described in this Privacy Policy.

1. About SWASS

SWASS is a boutique digital agency founded and led by Avani Savla Satra, Founder & Creative Director.

Business: SWASS
Founder & Creative Director: Avani Savla Satra
Studio: Andheri West, Mumbai, Maharashtra, India
Phone / WhatsApp: +91 99208 09750
Email: swass2023@gmail.com
Website: swass.in

2. Information We Collect

We may collect information that you voluntarily provide when you interact with our website.

This may include:

  • Your name
  • Email address
  • Phone number
  • WhatsApp number
  • Company or business name
  • Information about your project or requirements
  • Messages or enquiries you submit
  • Consultation or appointment details
  • Information provided through booking forms
  • Any additional information you choose to provide to us

We may also automatically collect limited technical information when you visit our website, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Approximate date and time of your visit
  • Referring website or page

This information may be collected through standard website technologies such as cookies and similar tools.

3. How We Use Your Information

We may use the information we collect to:

  • Respond to enquiries and messages
  • Contact you regarding your project or requirements
  • Schedule and manage consultations
  • Provide requested services
  • Communicate with you regarding our services
  • Send booking confirmations and related notifications
  • Understand how visitors use our website
  • Improve our website, services, and user experience
  • Maintain website security and prevent misuse
  • Comply with applicable legal and regulatory requirements

We will only use your information for legitimate business purposes and in accordance with this Privacy Policy.

4. Consultation and Booking Information

If you use our online consultation booking system, we may collect information such as:

  • Name
  • Email address
  • Phone number
  • Preferred consultation date and time
  • Information about what the meeting is regarding
  • Additional information you voluntarily provide through the booking form

This information is used to arrange and manage your consultation with SWASS.

Appointment-related information may also be used to send confirmation, rescheduling, cancellation, or other necessary booking-related communications.

5. How We Share Your Information

SWASS does not sell or rent your personal information to third parties.

We may, however, use selected third-party service providers to operate aspects of our website and business.

These may include providers used for:

  • Website hosting
  • Website security
  • Analytics
  • Consultation scheduling
  • Email delivery
  • Communication and messaging
  • Website functionality

These service providers may process information on our behalf where necessary to provide their services.

We may also disclose information where reasonably necessary to:

  • Comply with applicable laws or legal obligations
  • Respond to lawful requests from authorities
  • Protect our rights, property, or safety
  • Investigate suspected fraud, abuse, or security issues

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage, and provide a better user experience.

Cookies may help us:

  • Remember certain preferences
  • Understand how visitors interact with our website
  • Improve website performance
  • Maintain essential website functionality

You can generally control or disable cookies through your browser settings.

Please note that disabling certain cookies may affect the functionality of some parts of the website.

7. Third-Party Links

Our website may contain links to third-party websites, platforms, or social media services.

These websites operate independently from SWASS and have their own privacy policies and terms of use.

SWASS is not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the privacy policy of any third-party website you visit.

8. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure.

While we take reasonable precautions to protect your information, you acknowledge that transmission of information over the internet carries some inherent security risks.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The length of time information is retained may depend on:

  • The purpose for which it was collected
  • Our ongoing business relationship with you
  • Legal or regulatory requirements
  • Legitimate business and record-keeping requirements
  • Resolution of disputes or enforcement of agreements

When information is no longer reasonably required, we may securely delete or anonymize it.

10. Your Privacy Choices

Depending on applicable law, you may have rights concerning the personal information we hold about you.

You may contact us to:

  • Ask what personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of information where appropriate
  • Ask questions about how your information is being used
  • Withdraw consent where processing is based on consent

Some requests may be subject to legal, contractual, or operational limitations.

To make a privacy-related request, please contact us using the details provided below.

11. Communications

If you provide your contact information through our website, we may use it to respond to your enquiry, consultation request, or business communication.

We may also contact you regarding an existing enquiry, consultation, project, or service relationship.

We do not intend to use your personal information for unrelated promotional communications without an appropriate basis to do so.

12. Children’s Privacy

Our website and services are intended for businesses, professionals, and general audiences.

SWASS does not knowingly collect personal information from children for the purpose of providing our services.

If you believe that a child has provided personal information to us through the website, please contact us so that we can review and take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this page periodically to remain informed about how we handle personal information.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way SWASS handles your information, please contact:

SWASS
Avani Savla Satra
Founder & Creative Director

Studio: Andheri West, Mumbai, Maharashtra, India
Phone / WhatsApp: +91 99208 09750
Email: swass2023@gmail.com
Website: swass.in

15. Consent

By using the SWASS website and voluntarily submitting your personal information through our contact, enquiry, or consultation forms, you acknowledge that you have read and understood this Privacy Policy.